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Privacy Policy


General Provisions

  1. The data controller, in accordance with GDPR, is BRAINCAP SRL, Registered in the Trade Register No. J40/11790/2008, with headquarters at Bd. Dimitrie Pompeiu nr. 5-7, Hermes Campus 1, Building B, 2nd floor, room 221, sector 2, Bucharest (hereinafter referred to as the "Controller");
  2. The Controller's contact details are:
    • Email: support[at]braincap.ro
    • Phone: +40(747)644644

Introduction

This privacy policy explains how we collect, use, store, and protect your personal data when you use our cybersecurity, cloud, IT support, and online store services.

Information We Collect

  1. Personal Information: We may collect information such as your name, email address, phone number, and other contact details when you register on our website, request information, or use our services.
  2. Technical Information: We collect technical information such as IP address, browser type, pages visited, and time spent on our website to improve user experience and ensure the security of our platform.
  3. Cookies and Similar Technologies: We use cookies and other similar technologies to collect information about how you use our website and to provide you with a personalized experience.

Source of Personal Data

  1. The Controller processes personal data obtained with the Client's consent and collected through the online purchase contract or contact form.
  2. The Controller processes only the identification and contractual data of the Client necessary for fulfilling the contract.
  3. The Controller processes personal data for delivery, accounting, and necessary communication between the contracting parties for the time specified by law. Personal data will not be made public and will not be transferred to other countries.

Purpose of Data Processing

The Controller processes the Client's personal data for the following purposes:

  1. To fulfill the electronic order created by the Client (name, address, email, phone number).
  2. To comply with the law and rules arising from the contractual relationship between the Client and the Controller.
  3. Personal data is necessary for the fulfillment of the purchase contract. The contract cannot be fulfilled without personal data.

How We Use Information

  1. Providing and Improving Services: We use the collected information to provide and improve our cybersecurity, cloud, and IT support services.
  2. Communication: We may use your contact information to send you updates, special offers, and other relevant information about our services.
  3. Security: We use technical information to monitor and protect the security of our website and services against unauthorized access and other cyber threats.

Duration of Personal Data Storage

  1. The Controller stores personal data for the duration necessary to fulfill the rights and obligations arising from the contractual relationship between the Controller and the Client and for 3 years after the contractual relationship ends.
  2. The Controller must delete all personal data after the period necessary for storing personal data expires.

Recipients of Personal Data and Controller's Processors

Third parties that process the Client's personal data are the Controller's subcontractors. The services of these subcontractors are essential for the successful fulfillment of the purchase contract and electronic order processing between the Controller and the Client.

The Controller's subcontractors are:

  • The courier company
  • Google Analytics (website analysis)

We will not sell, rent, or share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights.

Client's Rights

In accordance with the Regulation, the Client has:

  1. The right to access personal data.
  2. The right to correct personal data.
  3. The right to delete personal data.
  4. The right to refuse the processing of personal data.
  5. The right to data portability.
  6. The right to withdraw consent to the processing of personal data in writing or by email at: support@braincap.ro.
  7. The right to lodge a complaint with the supervisory authority in case of suspected violation of the Regulation.

Security of Personal Data

  1. The Controller declares that it has taken all necessary technical and organizational measures to protect personal data.
  2. We implement appropriate technical and organizational security measures to protect your personal information against loss, unauthorized use, unauthorized access, disclosure, alteration, or destruction.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and users will be notified by email or through our website.

Final Provisions

  1. By submitting a request via the website www.braincap.ro or placing an electronic order on the website www.braincap.ro, the Client confirms that they have been informed about all the conditions for the protection of personal data and accept them in full.
  2. The Client accepts these rules by checking the box in the order or contact form.
  3. The Controller may update these rules at any time. The new, updated version must be published on its website.

Contact

If you have any questions or concerns regarding this privacy policy, please contact us at:

  • Phone: +40(747)644644
  • Email: support[at]braincap.ro

These rules come into effect on 01.02.2024.